Custom API Integrations
Connect referral details, relationship attribution, job information, and incident activity with the systems your team uses.
Planned subscription add-on · Coming soonPlanned integrations and automation will extend Restoration Connect from a branded referral channel into a connected response platform.
Connect referral details, relationship attribution, job information, and incident activity with the systems your team uses.
Planned subscription add-on · Coming soonNotify the right people when an emergency activation occurs, using the account’s response plan, activation level, location, and escalation sequence.
Planned notification add-on · Coming soonSupport time-sensitive response with automated voice notifications and configurable acknowledgement and escalation workflows.
Planned notification add-on · Coming soonWe intend to pursue approved integration opportunities with restoration software providers, including Cotality / DASH, and other platforms used by restoration companies.
No approved vendor relationship, partnership, or working Cotality / DASH integration is being represented here. Availability will depend on provider approval, API access, and technical validation.
During pre-loss planning, the restoration company and authorized commercial decision maker could define Level 1, Level 2, and Level 3 response plans. Each level could specify its own recipients, notification order, acknowledgement targets, escalation rules, response actions, and authorization limits.
An example: notify the property contact and account coordinator to assess conditions and confirm next steps.
An example: engage regional decision makers, the responding branch, and the designated project team.
An example: notify executive stakeholders and the wider response network under the agreed emergency plan.
Illustrative examples, not fixed severity definitions. Activation-level routing and automated SMS/voice workflows are planned features and are not currently available. Every account’s actual response rules will be defined during pre-loss planning.
Tell us which systems you use, what information needs to move, and who needs to be notified. Custom integration scope, subscription add-ons, messaging usage, and pricing will be confirmed before activation.